We Aim To Please! Sarsen Technology and Customer Satisfaction

A good quality process drives a company, and ideally, involves everyone in producing a quality service or product.

We are constantly working to improve our quality processes, in order to provide the best possible service to our customers. We currently hold IS0 9001:2008 accreditation, and we are about to migrate to IS0 9001:2015 following a successful transition audit.

ISO is a global standard that promotes and supports the international exchange of goods and services. In layman’s terms this means they oversee everything to make sure the customer isn’t affected by bad practices at their suppliers. Many of our customers are unable to work with suppliers who don’t hold a recognised Quality certification, and so its very important that we maintain our ISO status.

One of our fundamental quality principles is to strive to improve customer satisfaction by planning for and successfully meeting customer requirements. By maintaining our already very positive customer satisfaction levels we hope to retain more repeat customers, because happy customers tend to be loyal ones.

We send out a formal Customer Satisfaction survey every year, but our account management team stays in regular contact with the people who use our products and they are on hand to support any commercial and technical questions they may have.

Rest assured, if you decide to work with Sarsen Technology we’ll endeavour to make sure it’s a positive experience all round!

For more information please contact Sarsen Technology - info@sarsen.net

Sarsen Technology is Hiring!

We've started the New Year with a lot of focus on the United Electronic Industries product line.

To support this focus we're on the lookout for someone to join the team in an FAE/Sales Engineer

role. We want someone who can provide sales and technical support to both new prospects and existing customers.

If you have a solid technical background and a strong drive to succeed, we're looking for you. The products we supply and support are industry-leading and complex. You would be responsible for sales activity within specified current key accounts and for sales activity at prospects from assigned sales leads.

The skills and experience we are looking for include:

• 2+ years’ experience in an engineering or technical position
• LabVIEW, MATLAB or Simulink programming experience
• Effective written and verbal communications skills
• Programming experience in a PC environment
• Degree in Electronic Engineering, Physics, Computer Science or a related field
• Instrumentation, DAQ or Control system experience
• Linux, QNX, VxWorks or other Real-Time OS experience
• Prior technical support or technical sales experience
• Sound business judgement to quickly identify strong opportunities and action plans
• The ability to work effectively as part of a team
• The ability to quickly build long-term and effective relationships with clients
• Strong analytical and problem-solving skills
• Resilience and tenacity
• Independent and creative sales technique
• A full driving licence

If you think you tick these boxes we want to talk to you. Please contact Nigel Norman on +44 1672 511166 or send us an email. 

NO AGENCIES PLEASE