Happy new year! We hope all our customers and colleagues had a happy and safe festive break.
Here at Sarsen, we are starting the year with cautious optimism, despite the current restrictions to movement and social interaction. The news that the vaccine from Oxford-AstraZeneca has been approved for use alongside the Pfizer inoculation provides a badly needed ray of hope in what has been an extraordinary 12 months across the planet.
Sarsen has been fully functional throughout the pandemic, with the shift to working form home being made seamlessly thanks to the cloud-based programs we use like Salesforce and Xero, as well as the flexibility and willingness of staff to accommodate changes at very short notice.
Following a busy 2020, we are determined that business will continue to move forward, and we are working very hard to ensure you do not see a decrease in service or support.
We’re all set up in our home offices, and you can continue to contact individual staff members via their usual email addresses or on our general email: info@sarsen.net. We are also able to receive enquiries by phone on 01672 511166 or via our website: Contact Us. Individual staff mobile numbers are available to customers and are noted in the signature field on emails.
Following the latest Government instructions, we are continuing our digital first strategy, holding all meetings and customer interactions online, via phone or using a wide range of conferencing facilities as required.
We are able to use almost every available online tool, including WebEx, Zoom, Skype, Teams and GoToMeeting, and after a bit of reluctance from the team (looking at you Stuart) video conferencing has become the norm. Its also nice to have an excuse to brush your hair once in a while during lockdown.
The whole team is making a superb effort to ensure that an excellent level of communication is maintained between ourselves, the manufacturers we represent, and our customers during this period of uncertainty. Please do not hesitate to get in touch if we can support your projects in any way.
We look forward to working with you in 2021!
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