This is an ongoing responsibility that we take very seriously, so much so that we choose to be independently audited twice every year to keep our processes in tip-top shape. And ISO 9001 is more than just a certificate. It is an internationally recognised standard, accepted in over 100 countries, and more importantly by our customers, many of whom wouldn’t work with us if we didn’t have it.
Old school thinking said that ISO 9001 certification was designed for large organisations, but it is also hugely important for SMEs like Sarsen Technology, helping us to develop efficient quality management systems that save time and money, improve efficiency and ultimately improve customer relationships.
Although our Quality Manual is a hefty tome, it allows us to implement ISO 9001 in a straightforward, easily managed way. We are all clear about what we need to do and how; we don't have to spend time 'making things up' or 'finding things out' – it’s all there. You might say we’re like a well-oiled machine!
Our latest audit takes place on Tuesday, and we’re looking forward to being able to support our customers for another year with ISO9001 certified quality and service.
If you have any questions about our quality processes or ISO 9001 please get in touch – info@sarsen.net.
Have a great weekend!