We've been working hard over the 12 months since our last audit to continue to develop and improve our quality processes, in order to provide the best possible service to our customers.
Following our very successful transition audit this week we are about to migrate to IS0 9001:2015 from our currently held IS0 9001:2008 accreditation.
ISO 9001 is a global standard that specifies the requirements for a quality management system (QMS). Companies like ours use the standard to demonstrate the ability to consistently provide products and services that meet customer requirements.
It oversees everything from process management to customer satisfaction to make sure the customer isn’t affected by any bad practices at their suppliers. Most of our customers simply can't work with suppliers who don’t hold a recognised quality certification, and so its very important that we maintain our ISO certified status.
One of our most fundamental quality goals is to boost customer satisfaction by planning for and exceeding our customer's expectations, in terms of both service and technology offerings. By maintaining our proven and positive customer satisfaction levels we retain our customers project after project, because the happiest customers are definitely the most loyal.
For more information on our quality policies please contact Sarsen Technology - info@sarsen.net
